Shipping Methods, Rates & Free Shipping Offer
USPS Priority Mail
When you checkout and pay for your order, you select a shipping option. If you chose USPS Priority Mail and the total cost of your order is less than $250, the shipping cost will be $8.99.UPS Shipping Options
UPS is a great shipping option for many reasons. You have very detailed tracking information, insurance automatically included and guaranteed delivery times. UPS does cost more however. When you choose UPS as a shipping option, you are paying ACTUAL
shipping charges. We do not mark up the price of the shipping cost.
ALL ORDERS OVER $250 RECEIVE FREE SHIPPING! The free shipping offer is valid ONLY in the lower 48 states.
We value every order that comes through our warehouse and because of that we do our very best to ship your order as quickly as possible. However, if you must have your order by a specific date (birthday, holiday, etc.) we advise you to place the order as early as possible to avoid the possibility of any disappointment. You could also call us prior to placing the order so that we can give you a real time accurate shipping date.
Most international shipments are shipped via USPS. You will be responsible for all duty fees & taxes as collected by your respective country. We will NOT be responsible for those fees. The value of the shipment will be the same as the value of your order. Some international shipments do not calculate your shipping cost automatically in our shopping cart. If this occurs, we will contact you after we review your order to advise you of the shipping costs.APO Orders
At ThePublicSafetyStore.com - we PROUDLY
support our US Military! We will ship all APO orders via USPS.Sales Tax
Sales tax is only required by Kentucky residences. Tax will be billed at 6% of the product value of the order.
UPS TIME IN TRANSIT MAP
If you have a problem with a product you purchased from us, we apologize, let us fix it. If you order any product, unless specifically noted otherwise you have 14 days
from the date of delivery. If you want to return the product and there is no defect
, we will charge 20% of the total purchase price
. However, if there is a defect with the product, we will replace it with no restock fee. Also, if something is our fault - your shipping is free on the replacement!
Due to high customer satisfaction rate, returns are rare, but sometimes do occur. Don't worry...we'll fix it!
If you wish to return items, DO NOT
send an item back to us without requesting an RMA number. If you do - we will not accept the shipment. There is a special return address we need you to send returns to. That will be provided in the RMA approval. Please contact us via our Contact Us
page so that we can issue you an RMA. Again, DO NOT
send a package back to us without requesting this first!PO Boxes
If you wish us to ship to a PO box, you MUST choose USPS Priority Mail as your shipping option. For both Priority Mail and UPS shipping options, you are responsible to assure delivery!
We make every effort to catch UPS orders that have a shipping address of a PO box. UPS will NOT DELIVER
to a PO box. In cases where packages are returned to us due to address discrepancies, etc., the customer will be responsible for the 2nd shipment.
This means YOU must pay to ship it the second time with a correct shipping address.Damaged Shipments
If you receive an order in which the products arrive damaged, you MUST report the damages to our customer service team WITHIN 2 BUSINESS DAYS!
We collect data to provide you with the order you request. Unless our customers personally provide their data to us for order purposes, we do not otherwise collect any form of data. We only use data that is supplied to us for order processing and occasional updates and promotions. At no time will we ever sell any customer information to any outside company.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here